Easily find answers to the most frequently asked questions about Firenze Pass and the services included.
FAQ FIRENZE PASS
Purchase the Firenze Pass online. After the payment, confirm your purchase through the link sent on your email address. You will then receive the Firenze Pass via email, with also all the tickets included in it. The only tickets that you will have to pick up are the urban public transport tickets, that you will be able to collect in Florence.
The Uffizi Gallery is included for free in the Firenze Pass, as are the other museums listed on the website.
After purchasing and confirming your Firenze Pass, you will receive the tickets for the Uffizi Gallery via email.
Entry is guaranteed for the first available date during your stay in Florence
You will need just to show your tickets at the entrance of the Uffizi Gallery.
Museums listed on the website are included for free in the Firenze Pass.
After purchasing and confirming your Firenze Pass, you will receive tickets for the museums included via email.
You will need just to show your tickets at the entrance of every museums.
In the confirmation email you will receive after payment, along with your Firenze Pass, you will also receive a €25 voucher to use at hundreds of restaurants in Florence and Tuscany. You can use the voucher directly on TheFork.com by booking the restaurant of your choice, then pay the bill directly from the app and the €25 voucher will be deducted. The promotion can be combined with other promotions on TheFork website. Therefore, if, for example, you book a restaurant offering a 50% discount, you will benefit from both the 50% discount and the €25 voucher!
At the moment, it is not possible to choose a specific time slot. After selecting your preferred date, our team will assign a time slot based on availability.
Our partner in Florence is CIAOFLORENCE. After confirming your Firenze Pass you will receive a promocode, that will enable you to book the tours listed on the website with a discount up to 25%.
Otherwise it is possibile to book the tours at the CIAOFLORENCE info points in Florence. You can find information on this infopoint in the confirmation email.
DO YOU NEED MORE ASSISTANCE ?
Didn’t find answers to your questions ? Don’t worry, we are here to hlep you. Contact us via email at
info@italypass.com
Please consider, our customer assistance will not answer if your question is already answered in this page.
