FAQ FIRENZE PASS

Easily find answers to the most frequently asked questions about Firenze Pass and the services included.

Purchase the Firenze Pass online. After the payment, confirm your purchase through the link sent on your email address. You will then receive the Firenze Pass via email, with also all the tickets included in it. The only tickets that you will have to pick up are the urban public transport tickets, that you will be able to collect in Florence.

The Uffizi Gallery is included for free in the Firenze Pass, as are the other museums listed on the website.

After purchasing and confirming your Firenze Pass, you will receive the tickets for the Uffizi Gallery via email.

Entry is guaranteed for the first available date during your stay in Florence

You will need just to show your tickets at the entrance of the Uffizi Gallery.

Museums listed on the website are included for free in the Firenze Pass.

After purchasing and confirming your Firenze Pass, you will receive tickets for the museums included via email.

You will need just to show your tickets at the entrance of every museums.

Once in Florence you will be able to pickup, for free, at the Selfie Museum (Via Ricasoli 44), 6 tickets to access public transportation in Florence and in other cities of Tuscany.

Each ticket is valid for 90minutes from the first use. It is included also the bus to Firenze Airport.

Our partner in Florence is CIAOFLORENCE. After confirming your Firenze Pass you will receive a promocode, that will enable you to book the tours listed on the website with a discount up to 25%.

Otherwise it is possibile to book the tours at the CIAOFLORENCE info points in Florence. You can find information on this infopoint in the confirmation email.

There are two packages that include public transport: Firenze Pass Botticelli and Firenze Pass Giotto

DO YOU NEED MORE ASSISTANCE ?

Didn’t find answers to your questions ? Don’t worry, we are here to hlep you. Contact us via email at

info@italypass.com

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